1. What is FlexPay?

FlexPay is an enhanced payroll reporting and payment system for all employers. It offers more payment methods and greater flexibility in payment schedules and online payroll reporting.

2. What are the Payment Options Under FlexPay?

The table below lists the various payment options and methods available under FlexPay, depending on your premium amount:

Payment Options % of
Premium		 Due Date(s) Eligible Annual
Premium		 Eligible Payment Methods
One Payment 100% May 30 All premium level
  • Cash, Cheque, Financial
    Institution 
  • Debit Card
  • Credit Card (if <$10,000)
    (Visa or Mastercard 
    accepted)
  • Pre-Authorized Debit
  • Pre-Authorized Credit (if
    <$10,000)
    (Visa or Mastercard
    accepted)
Two payments 50% June 30 Between $500 and $5,000
50% September 30
Three payments 40% March 31 Over $500
30% August 30
30% October 30
Four equal payments 25% March 31 All premium levels (If less 
than $500, must 
Pre-Authorize)
25% June 30
25% September 30
25% December 30
Four payments 10% March 31 Over $500
30% June 30
30% September 30
10% December 30
Ten Payments
(Pre-Authorized Payments
Only)		 10% March 31 Over $500
  • Pre-Authorized Debit
  • Pre-Authorized Credit (if
    <$10,000)
    (Visa or Mastercard
    accepted)
10% April 30
10% May 30
10% June 30
10% July 30
10% August 30
10% September 30
10% October 30
10% November 30
10% December 30

 

 

Payment Options % of
Premium		 Due Date(s) Eligible Annual
Premium		 Eligible Payment Methods
One Payment 100% January 31 All premium levels
  • Cash, Cheque, Financial Institution 
  • Debit Card
  • Credit Card* (if <$10,000)
Four equal payments 25% January 31 Less than $500
  • Pre-Authorized Debit
  • Pre-Authorized Credit
25% March 31 Over $500
  • Cash, Cheque, Financial
    Institution 
  • Debit Card
  • Credit Card (if <$10,000)
  • Pre-Authorized Debit
  • Pre-Authorized Credit (if
    <$10,000)
25% June 30
25% September 30

*Visa or Mastercard accepted.

3. How do I Apply for Pre-authorization Payments?

You must complete and return either a Pre-authorized Debit Form - DEBIT or complete Pre-authorization credit registration over the phone.  Credit card payments are only available to employers who have a yearly premium amount under $10,000. For employers using pre-authorized DEBIT, the form may be returned to the WCB by mail or email CollectionUnit@wcb.mb.ca. Pre-authorized credit cards can be set up by calling 204-954-4505 and selecting option 2, from Monday to Friday, 8:30 a.m. to 4:30 p.m. (CST).

4. How Long Will it Take to Process my Application?

For a pre-authorization payment to take effect, it must be received five (5) business days prior to a payment due date.

To ensure your account remains in good standing, please use another payment method if you are unable to return the pre-authorization debit form or un able to set up a Pre-authorized credit card within five (5) business days of the payment due date.

5. How Do I Cancel or Change My Debit/Credit Card Information?

To cancel a pre-authorized debit or credit card payments, call us at 204-954-505, toll free at 1-855-954-4321 or send an email to CollectionUnit@wcb.mb.ca.

To change your banking information, complete and submit a new pre-authorized DEBIT form. If you prefer to have a form mailed, contact us at the phone number or email listed above. To update Pre-authorized credit cards, please call 204-954-4505 and select option 2. This is available Monday to Friday, 8:30 a.m. to 4:30 p.m. (CST).  

6. Will My Debit/Credit Card Information be Secure if I Select This Payment Method?

The WCB limits access to payment information and follows guidelines and protocols established by the Canadian Payments Association (CPA) and Moneris Solutions to ensure the safety and integrity of your payment information.

7. When Will My Payments be Due?

Payment Options Payment Schedule
Ten Equal Pre-authorized Payments March 31, April 30, May 30, June 30, July 30, August 30, September 30, October 30, November 30 and December 30
Four Payments  

25% - 25% - 25% - 25%

January 31, March 31, June 30 and September 30 - Personal coverage only
10% - 30% - 30% - 30% March 31, June 30, September 30 and December 30

Three Payments

40% - 30% - 30%

 

March 31, August 30 and October 30

Two Payments

0% - 50% - 50% - 0%

 

June 30 and September 30

 

8. Will FlexPay Impact the Way I Report Payroll?

Under the FlexPay system, all customers will report payroll as follows:

  • Every February you will report your actual payroll for the previous year and estimate your payroll for the current year.
  • At any time throughout the year, you may revise your estimated payroll when significant fluctuations to your actual payroll occur.

The WCB will compare the estimated payroll you reported as of July 1 of the previous year and if this amount is within 25 per cent of your actual payroll, you pay no interest.

9. Will I be Penalized if I am Unable to Properly Estimate My Payroll at the Beginning of the Year?

You will have until June 30 of each year to report your annual estimate payroll. If the estimate is within 25 per cent of actual payroll after June 30, there is no interest on any adjustments.

10. How will FlexPay Impact My Business?

You will have various options to when and how you make your WCB payment(s). If your business is seasonal (operates only part of the year), these options may assist you with managing your cash flow.

Role
Employers

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