Sometimes during the course of treatment, a worker’s claim may be changed or denied.

Denied Claims

When a worker's claim is denied, we will send you a letter saying that we no longer require medical reports and any further invoices related to the care of the patient should go to another insurance agency.

If the WCB has paid you for services on a denied claim, we may recover the costs against further payments owed to you, with the exception of payment for reporting fees. Costs that are typically recovered are those that have not been negotiated with the WCB and those covered by another insurer (Manitoba Health).

Modified Claims

If you provide services for workers whose claim status is later changed or modified, the WCB may try to recover some or all of the payments made to you. We will then advise you to recover those costs from Manitoba Health or another non-WCB insurer.

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