Section #
21.50
Effective date

Policy Purpose

The WCB collects, uses and discloses personal information and personal health information in administering The Workers Compensation Act (the Act) and fulfilling its mandate. Core WCB business activities such as adjudicating and managing claims (including reconsideration and appeal), registering employers, collecting assessments, and administering programs such as Return to Work and the Prevention Rebate, all require the collection, use and disclosure of information.

The WCB is also responsible for protecting all personal information and personal health information in its custody and control. This includes protecting the privacy of workers, employers and other stakeholders, and maintaining confidentiality over the information it collects.

These activities are governed by the Act (in particular, section 101), as well as The Freedom of Information and Protection of Privacy Act (FIPPA) and The Personal Health Information Act (PHIA), all of which impose rules on the WCB's collection, use, disclosure, retention and destruction of information.

This policy provides the WCB's framework for information protection, access and disclosure. It sets out what types of information can be shared, with whom, and for what purposes. It has three parts:

Part 1: Privacy Protection

Part 2: Disclosure

Part 3: Unauthorized Access or Release