Accessible Information and Communication

Policy Purpose

The Workers Compensation Board (WCB) recognizes that individuals with disabilities may face barriers to communication that hinder their ability to access information or communicate with us freely and effectively.

The WCB is committed to identifying, removing and preventing these barriers so that all individuals who seek to obtain information or communicate with the WCB can do so in a manner that maintains and reinforces their dignity and independence.

This policy outlines the steps the WCB is taking to remove and prevent barriers to communicating with the WCB and accessing its information, including:

• Making WCB websites and web applications more accessible.
• Facilitating requests to access WCB information using communication supports or accessible formats.
• Providing a process for receiving and responding to feedback about the accessibility of our information and commmunication.
• Training staff on how to provide accessible information and communication.